Frequently Asked Questions
Ordering and Payment
How do I place an order?
- Answer: Placing an order at DS Market Hub is simple! Browse our products, add your desired items to the cart, and proceed to checkout. Follow the on-screen instructions to complete your purchase.
What payment methods do you accept?
- Answer: We accept a variety of payment methods including credit/debit cards (Visa, MasterCard, American Express), PayPal, and Shop.
Can I change or cancel my order?
- Answer: If you need to change or cancel your order, please contact us at dsmarkethub@outlook.comwithin 24 hours of placing it. We’ll do our best to accommodate your request. Custom orders cannot be cancelled.
Shipping and Delivery
How long does shipping take?
- Answer: Shipping times vary based on your location.
Do you offer international shipping?
- Answer: No, we only ship within the United States, at this time.
How can I track my order?
- Answer: Once your order has shipped, you will receive an email with details.
Returns and Refunds
Product Information
Are your products eco-friendly?
- Answer: Yes, we strive to offer products that are environmentally friendly and sustainably sourced. Check the product descriptions for specific details.
Can I get more information about a product?
- Answer: Absolutely! If you need more details about a product, feel free to reach out to us via email or chat, and we’ll be happy to help.
Do you offer product warranties?
- Answer: Many of our products come with manufacturer warranties. Please refer to the product page for specific warranty information.